Your privacy is
important to us

We take privacy seriously and will only use your personal information to administer your account and to provide the products and services you request from us. We only hold information that is necessary, any personal data we collect from you is lawfully managed under the terms of the General Data Protection Regulation (EU) 2016/679 ('GDPR').

Information We Hold
• Name
• Address
• Phone number
• Email

How Do We Use This Information?
To contact you on any work undertaken or for invoicing purposes only.

Note - You are under no contractual obligation to provide us with your personal data.

Who Has Access To Your Details?
Trained staff, using password protected computers with anti-virus. Although we will make every reasonable effort to prevent data breaches, we cannot guarantee the security of information. However, we promise to notify the suitable authorities of data breaches, and to notify you if there is a threat to your rights or interests.

We will NOT sell, trade or rent your name or personal information to anyone else. We do NOT sell, trade, rent or provide outside access to our mailing list at all. We will not release your personal information to anyone unless required by law, search warrant, court order or fraud investigation.

How Long Is Information Kept?
Information will be stored as long as we are permitted or required by relevant law or regulation. We will only retain your personal data for as long as necessary.

Your Rights
You have the right to enquire about the information we hold. If you no longer consent us to hold your personal information, please do not hesitate to contact us.

Our website address is:

14 Glaholm Road

Tel: 0191 564 0220


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.

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